Terms and conditions for the purchase of consultation packages:
These terms and conditions apply to all packages sold in the clinic and online.
- Appointments and cancellations
1.1 All dietitians/nutritionists at Britzke Nutrition Ltd. are trained and approved in accordance with the company's consultation protocols and therefore Britzke Nutrition Ltd. does not guarantee continued treatment with a named dietitian or nutritionist.
1.2 If you are unable to attend your appointment, please contact us immediately on +447428644457. We will need to know that you wish to cancel 48 hours before your appointment is due.
Failure to cancel or rearrange at least 48 hours before your appointment will result in the loss of the consultation from your value pack or deposit being redeemed.
1.3 Prior to your appointment we will inform you by email of any preparation required in advance of your consultation.
1.4 It is your responsibility to check the validity of your package.
2.1 All consultations purchased must be paid for in full in advance or at the consultation.
2.2 All consultation packages must be taken within 6 months for a 3-consultation package of the date of purchase; any consultation left untaken after 6 months will be forfeited.
2.3 Value packs are non-refundable.
2.4 In case of illness or other health issues, you can use your nutritional consultation package in a different way, in terms to be mutually agreed.